If you have upgraded to Pro but are not seeing faster download speeds, try the following:
1. Restart your download — Downloads started before upgrading will continue at free-tier speeds. Start a new download to apply your Pro benefits.
2. Use the SteamUnlocked Launcher — The SteamUnlocked Launcher is optimized for Pro accounts and automatically uses multi-connection downloads for maximum speed.
3. Use a download manager — If you prefer not to use the Launcher, Free Download Manager can also take advantage of Pro's multi-connection support.
4. Clear your browser cache — Outdated session data can occasionally prevent Pro features from activating. Clear your cache and try again.
If none of these steps resolve the issue, please contact our support team with your account email and we will investigate further.